Release: April 26th, 2022

Production Environment

New

  • Engage:
    • Benchmark data for survey template questions will now be available even when those questions are used in a custom survey
  • Feedback:
    • Users who have been nominated to provide anytime feedback will now be able to save their responses in draft mode
    • Users will now be able to request anytime feedback from the same user once their initial request has either expired or been actively declined
  • Performance:
    • Administrators will now be able to filter on a user's name within a Calibration session
    • The Calibration cycle tables will now show the reason for any processing errors
    • The Calibration cycle tables will now show when the cycle was last processed
    • Administrators can now export the Talent Records Report by box for an entire Calibration cycle

Updates

  • Engage:
    • Admins and managers with Insights Access will now be able to apply the search filter on the "Questions" column when reviewing survey comments
  • Feedback:
    • The feedback cards in Give → To Do will now display the template name and due date at the top
  • Performance:
    • The styling for the talent record table will be updated
    • Filter values that do not apply to the user pool in a session detail will now be grayed out
    • HR Admins will be able to use the "Export by 9box" option from within a Calibration cycle
    • The pagination bar will be moved to the bottom of the cycles table within the updated user interface
    • The "Export" button in the Calibration session detail will now have a tooltip
    • Lock icons will now indicate locked Calibration sessions and cycles
    • When filtering in a Calibration session, the "Cancel" and "Apply" buttons will no longer display as active unless applicable

Bug Fixes

  • Conversations:
    • Skip level managers will once again be able to share conversations (provided that they have "can edit" access)
    • If a user has received feedback, the feedback will once again display in the right-side panel of the conversation response page of future conversations
    • Display cursors will be corrected for locked questions (i.e. scale and multiple-choice) 
    • An informative validation message will now display if a manager attempts to initiate an anytime conversation using a template that only their own manager can trigger
    • Super Admins will no longer be able to save conversation templates where confidential questions are due the day after the cycle ends (2 days will be the default)
    • In conversations where all questions (including confidential questions) have been answered, the status will once again display as complete 
    • HR Admins will once again be able to generate the Conversation Answers Report for conversation participants within their scope 
  • Engage: 
    • Applying the "Manager" filter in the User Management module will once again display the correct user count
    • Links to the "Action Plans" tab in the Action Center module will once again redirect to the correct URL
  • Feedback:
    • The padding & styling of collapsed feedback cards will be made more uniform
    • Feedback will no longer be marked as "shared" when the provider has not actually shared feedback
    • If a user is nominated to provide feedback, they will once again be able to see requests under Give → To Do
    • Feedback providers will once again be able to open and collapse feedback cards under Give → To Do
    • If a user has already been nominated to provide feedback (and the request has not yet expired or been answered), that user will no longer display in the drop-down menu of potential providers
    • The banner that informs feedback providers of who will see their feedback will be corrected to reference the correct parties
    • The feedback template name will once again be displayed in feedback reports
    • Feedback will be sorted in descending order under Give → Completed 
    • The text in the manager-requested feedback templates will be updated to reference "manager" rather than "people"
    • Stale anytime feedback requests (requests that have either not been answered or actively declined) will be automatically cleared after 28 days
  • Mobile:
    • Organizations using the EU data center will once again be able to access Betterworks via the Betterworks iOS app
  • Platform:
    • Missing created/modified_on and UUIDs will be added to various endpoints
    • The bell at the top-right corner of a user's Betterworks account will no longer show a To-Do notification if there aren't any actions to take
    • In-app guides will no longer display on the Betterworks login page (only once the user has successfully logged in)

Preview Environment: Coming In 2 Weeks

New

  • Feedback:
    • Super Admins will now be able to configure a custom due date for Anytime feedback (specific to give and manager-requested templates)
    • Users and/or their managers will now see a "Please add providers" prompt during scheduled feedback cycles
  • Integrations:
    • Outlook plugin v2 (comment on OKRs and give/receive feedback directly from Outlook) 
  • Platform:
    • Error notifications for the HRIS integration will now contain a downloadable file and direct recipients to an article that explains common errors in detail
    • Custom module naming will now extend to organizations that have their default language set to "English - UK" 
    • The API integration will now have an endpoint that shows recently active users (the default is 1 hour, but can it be increased to 24 hours)

Updates

  • Analytics:
    • In the Usage Dashboard, the "Export to CSV" button will be replaced with a "Generate Report" button that triggers an email notification containing a download link
    • The functionality of the "Breakdown" and "Underlying Data" tabs in the Usage Dashboard will now allow for more granular filtering and exports 
    • The "Underlying Data" tab in the Usage Dashboard will now include pagination to limit the need for continuous scrolling
  • Performance:
    • The Calibration cycles list in the Admin module will now include pagination to limit the need for continuous scrolling
    • Talent keys that do not yet have a value will now say "None" (as opposed to "No") for clarity
    • The "Talent Record Export" icons will be swapped out for larger/bolder versions to increase visibility
    • The Calibration cycle filter will no longer be case-sensitive

Bug Fixes

  • Analytics:
    • In Manager Insights, the tooltip on "Effective Communication" will be changed to clarify that the data shown is for all conversations in the designated timeframe, not just active conversations
    • In Execution Insights, the "Department" and "Department-owned" views will be fixed so that they no longer break when users select the individual filter 
    • In Execution Insights, the heatmap will be fixed so that the objective count is correct in the "Entire Org" view
  • Conversations:
    • Super Admins will once again be able to generate the Conversation Answers Report based on the filters selected in the Betterworks user interface (Admin module → Reports)
    • A manager's conversation status will no longer display as "Complete" when responses have not yet been shared
  • Feedback:
    • The "Skip level" tab will once again be available under Feedback → View (provided that the there is feedback 
    • "The is an error saving the responses" will no longer display while users are entering their feedback responses
    • The scrollbar will no longer display under Feedback → View if there is no data 
  • Integrations:
    • Recognition that is entered into Slack (and contains a line break) will no longer be cut off when posted to the Betterworks Recognition module 
  • Mobile:
    • Users will once again be able to access and use the Feedback module in the Betterworks iOS and Android apps
  • Platform:
    • Calibration session reports will now pull in custom fields data
    • Administrators at organizations that are not using Calibration will no longer see a flag to enable ratings in a user's Performance Snapshot
    • The correct timestamp will now display on the Calibration cycles page
    • The Calibration module will no longer display a console error upon loading

*All release updates are subject to change