Release: April 9th, 2024

Released to the Production Environment on April 9th 


  • Engage:
    • Any values provided for "Dynamic Tenure" or "Dynamic Separation" as part of a user data import will be disregarded. This change prevents accidental overrides of users' true tenure and separation values (as calculated by the Betterworks Engage application). 
  • Data Platform & AI:
    • The Feedback Summary AI assistant has been updated to include the feedback recipient's name in the summary.

Bug Fixes

  • App Platform:
    • A bug that prevented users whose language was set to Danish from submitting goals has been fixed.
  • Analytics:
    • A bug that caused the the Advanced Analytics dashboard to categorize "Agender" as "Unknown" (Gender Identity field) has been fixed. 
  • Calibration:
    • A bug that prevented users from exporting calibration cycle data has been fixed.
  • Conversations:
    • A bug that prevented the 'Participant' column header and 'About you' label (Conversations module) from being translated to other languages has been fixed.
    • A bug that caused completed conversations that contained confidential questions to display as "In Progress" (Conversation Answers Report) as been fixed.
  • Engage:
    • A bug that caused "Dynamic Tenure" to display as a filter option in survey reports where that option should not be available has been fixed.
  • Integrations:
    • A bug that prevented users from accessing their emails when the Betterworks plugin for Gmail was enabled has been fixed.
    • A bug that prevented the Betterworks bot for Slack (EU) from functioning at all has been fixed.
    • A bug that prevented users from giving recognition via the Betterworks plugin for MS Teams has been fixed. 
    • A bug that caused some user to see the "Give Recognition" option in the Betterworks plugin for MS Teams when the Recognition module was disabled at the organization level has been fixed.
    • A bug that caused users to a get an "Unable to Betterworks server" error when attempting to log into the Betterworks mobile app (iOS and Android) has been fixed. 

Released to the Preview Environment on April 9th 


  • Homepage:
    • Our refreshed homepage has been designed to provide clearer calls to action. If you're a Super Admin who would like the new homepage enabled for your organization, please reach out to your Program Architect or Customer Success Manager.

*** All release items are subject to change. Any mobile or integration updates are subject to approval by the Apple App Store, Google Play Store, and/or the application that Betterworks is integrating with. ***