Release: Oct. 24th, 2023

Production Environment

* Any mobile or integration updates are subject to approval by the Apple App Store, Google Play Store, and/or the application that Betterworks is integrating with.

New

  • Analytics:
    • A new field (conversation_id) has been added to the Conversation Answers Report
  • Integrations:
    • Goal navigation in the Betterworks bot for MS Teams has been improved
  • Mobile:
    • Users who have accounts in more than one Betterworks instance can toggle between them in the Betterworks mobile app for iOS and Android (app update required)

Updates

  • Engage:
    • The "Add dimensions" button in the User Management module now has a loading indicator

Bug Fixes

  • Analytics: 
    • A bug that prevented custom field data from being included in reports that contain custom fields has been fixed
    • A bug that caused text to display over a user's profile photo has been fixed
    • A bug that prevented Conversation metric data (HR Insights dashboard) from generating in a language other than English has been fixed
    • A bug that prevented manager data from displaying in the Goals metric list view (HR Insights dashboard) has been fixed
    • A bug related to data headers that caused some API and HRIS processing issues has been fixed
  • Calibration:
    • A bug that prevented some calibration cycles from being processed/reprocessed has been fixed
  • Conversations:
    • A bug that caused a scheduled conversation's end date to display as the "Confirm Meeting" date has been fixed
  • Engage:
    • An issue that prevented SMS survey and poll notifications from going out has been resolved
    • A bug that caused a survey to be marked as complete when a participant clicked "Continue later" has been fixed
  • Feedback:
    • A bug that prevented the "Please enter a limit" error message from disappearing in a scheduled feedback template (Step 2: Select Participants, Who are the default providers?) after an administrator switched from Classic 360 to another option, has been fixed
    • A bug that prevented the "Min: 1 day. Max: 300 days" error message from disappearing in an anytime feedback template (Step 5: Activate This Template) after an administrator entered a valid # of days, has been fixed
  • Goals:
    • A bug that prevented non-Admin users from bulk editing goals if their organization has custom scope and type names has been fixed
  • Integrations:
    • A bug that prevented users from posting recognition via the Betterworks bot for Slack has been fixed

Preview Environment: Coming In 2 Weeks

New

  • Conversations:
    • The character limit for multi-select type questions will be increased from 75 to 250 characters
  • Feedback:
    • The character limit for multi-select type questions will be increased from 75 to 250 characters
    • The Weekly Digest notification sent to managers will contain a list of direct reports who have received anytime feedback and/or scheduled feedback

Bug Fixes

  • Analytics:
    • A bug related to filters that prevents reports from being generated for the Conversation Status metic (HR Insights) will be fixed
  • 1:1s:
    • A bug that prevents a 1:1 series from being archived if one of the participants has been deactivated will be fixed
  • Conversations:
    • A bug that causes the Conversations Summary to ignore an organization's custom naming will be fixed
  • Feedback:
    • A bug that causes the options of multi-select type questions to display incorrectly in the Feedback Summary will be fixed 
  • Goals:
    • A bug that causes goals and milestones to display more than once in the Goals list view export (Excel) will be fixed
  • Mobile: 
    • A bug that sometimes causes the mobile app to crash when a user is viewing a feedback template will be fixed

* All release updates are subject to change.