Release: May 23rd, 2023

Production Environment

* Any mobile or integration updates are subject to approval by the Apple App Store, Google Play Store, and/or the application that Betterworks is integrating with.

New

  • 1:1s:
    • If enabled by a Program Architect or Customer Success Manager, 1:1 reports can be generated from the Admin module (Admin → Reporting → Reports → 1:1s)
    • When creating a new 1:1, users will be able to see if they already have an existing or archived 1:1 with that user
  • Engage:
    • The Comments section of survey reports has been split into two tabs; Comments and Recommendations (AI is used to find and separate comments that contain suggestions)
    • Administrators can disable the Topics section of survey reports for users in certain roles

Update

  • Engage:
    • The friendly monster artwork that displayed above the "welcome" and "no messages" text (when users accessed the Engage web app) has been removed

Bug Fixes

  • 1:1s:
    • Google has verified the Betterworks domain so that users can connect to the Google Calendar without receiving a warning message
    • A bug that prevented users from being able to view their upcoming 1:1s has been fixed
    • A text translation issue (Svenska/Swedish) has been fixed
    • A bug that prevented the 1:1s module from displaying for some users, depending on their default languages, has been fixed 
    • A bug that prevented some users from importing meetings from their Outlook Calendar has been fixed
    • A bug that prevented users from using the "Bulk Create 1:1s" option if their Google Calendar or Outlook Calendar had more than 20 meetings has been fixed
    • A bug that prevented some 1:1s from loading if recurring 1:1s and ad-hoc 1:1s were both present, has been fixed
    • A bug that caused recurring 1:1 notifications to display the incorrect day if an ad-hoc 1:1 for the same user existed, has been fixed
  • Analytics: 
    • A bug that prevented Super Admins from saving changes to HR Insights settings (Admin → HR Insights → Settings) if the "Conversation Response" option wasn't selected, has been fixed
  • Calibration:
    • A bug that impacts the matrix position for 4x3 and 5x3 configurations in the Decisions Log has been fixed
  • Conversations:
    • A bug that prevented new managers from receiving the notification to take ownership of an active conversation has been fixed
    • A bug that impacted the date picker in scheduled conversation templates ("Step 8: Schedule conversation cycles", Confidential question end date) has been fixed
    • A bug that prevented administrators from generating the Conversation Answers Report for conversation templates that were disabled has been fixed
    • A bug that prevented mid-cycle conversation reminders from being sent has been fixed
    • A bug that prevented administrators from being able to view conversation responses via the "Review Conversations" tab (Admin → Program Configuration → Conversations → Settings → Review Conversations) has been fixed
  • Engage:
    • A text error in the "Survey Incomplete" pop-up modal (Survey Preview mode) has been fixed
    • A bug that allowed sentiment analysis details to display in the Comments section and other sections of a survey report (after the Sentiment Analysis feature was disabled) has been fixed
    • A bug that allowed some users whose role did not have access to the category details to view the Category section of survey reports has been fixed
    • A bug that prevented survey participants from accessing a survey due to the case sensitivity of their email address has been fixed
    • A bug that prevented the responses of users who did not have a manager assigned from displaying in survey reports had been fixed
  • Feedback:
    • A bug that triggered an error message when a user who was nominated to provide feedback attempts to decline has been fixed
    • A bug that caused the "Select the depth skip level managers can access" section to display in anytime feedback templates that were created before the skip level functionality was launched has been fixed
    • A bug that triggered a console error when users hovered over the profile photo of a feedback provider has been fixed
    • A bug that triggered a console error when users attempted to open feedback from the right-side panel of an individual conversation page has been fixed
    • A bug that prevented feedback providers from clicking the "Send" button even though they responded to all required questions has been fixed 
  • Integrations:
    • A bug that allowed users who were deactivated in Betterworks to display in the Betterworks bot for MS Teams has been fixed
    • A bug that prevented users from adding goal notifications from the Betterworks bot for MS Teams to their Outlook Calendar has been fixed
    • A bug that prevented users who were terminated in UKG Pro to remain active in Betterworks has been fixed

Preview Environment: Coming In 2 Weeks

New

  • 1:1s:
    • If a user with a recurring 1:1 (aka a 1:1 series) is deactivated, no new 1:1s will be created in that series and the series will automatically be moved to the "Archived" tab
  • Integrations:
    • The Betterworks Slackbot is being upgraded for ease of installation and use 

Update

  • 1:1s:
    • The limit of 1:1 cards that can be displayed in the "Active" and "Archived" tabs has been increased to 30
  • Analytics:
    • All notifications related to administrator reports (Admin → Reporting) will include information about the filters that were applied in order to generate the report

Bug Fixes

  • Analytics:
    • In HR Insights, a bug that causes text to spill out of the designated frame when translated will be fixed 
  • Conversations:
    • A bug that gives conversation participants the ability to set a goal's scope and type from their conversation page (provided that scope and type attributes are enabled and the conversation template is configured so that participants can create goals from the conversation page) will be fixed
    • A bug that triggers a console error when a user attempts to create an anytime conversation will be fixed
    • A bug that causes the "Answer" button to display when the "Confirm Meeting" button is needed will be fixed
    • A bug that causes some automated conversation notifications to be sent on the incorrect date will be fixed
    • A bug that causes some ad-hoc conversation notifications to be sent to the incorrect participants (i.e. participants who completed their conversations were sent reminder notifications) will be fixed
  • Feedback:
    • A bug that prevents administrators from deleting inactive feedback templates will be fixed
    • A bug that prevents users from viewing anytime feedback descriptions will be fixed 

* All release updates are subject to change.