Release: Dec. 6th, 2022

Production Environment

* Any mobile or integration updates are subject to approval by the Apple App Store, Google Play Store, and/or the application that Betterworks is integrating with.

New

• Calibration:
  • Managers will now have access to calibration sessions
• Data Platform:
  • The Audit Logs will now include data for feedback edit requests (i.e. user who submitted the request, time of request, user who approved or denied the request, and time of approval or denial)
• Integrations:
  • Gmail & Outlook plugins
    • Users will now be able to include a custom note when requesting anytime feedback
    • Users will now be able to include a custom note when giving anytime feedback 
    • Users will now be able to view descriptions for anytime feedback

Updates

• Analytics: 
  • Deactivated users can be hidden from Execution Insights, Manager Insights, and/or HR Insights (To request this update, please contact support at [e-mail])
  • Program Insights and Manager Insights v1 have been sunset and are no longer visible in Betterworks instances
  • In the reports for goals and conversations, administrators will now have the option to include the respective goals, milestones, and/or conversations of deactivated users
  • Report emails and the reports themselves will now call out any filters that the administrator applied while generating the report (i.e. department, manager, etc.)
• Data Platform:
  • Performance optimizations have been made to the Usage Dashboard (as it relates to speed and query efficiency)
  • Performance optimizations have been made to HR Insights (as it relates to speed and query efficiency)

Bug Fixes

• App Platform:
  • A bug that prevented users at some organizations from logging in via Single Sign-On (SSO) has been fixed
  • A bug that caused a user's preferred name to display despite their data being anonymized has been fixed
• Conversations:
  • A spacing error in the Conversations list view has been fixed
  • Administrators will no longer be able to select the "allow managers to invite additional contributors" option while a scheduled conversation cycle is already in progress
  • A bug that prevented some skip level managers from switching between sides of a conversation (i.e. viewing the manager responses, then switching over to the direct report's responses), has been fixed
  • A bug that triggered "An error occurred while trying to save the conversation" message has been fixed
• Data Platform:
  • A bug that prevented certain actions from being recorded in the Audit Logs has been fixed
  • A bug that caused HR Admins to see previously deleted conversation templates in HR Insights has been fixed
• Feedback:
  • Administrators will no longer be able to select the "allow employees to nominate peers feedback providers anytime during cycle" option when a scheduled feedback cycle is already in its grace period
  • A bug that prevented some potential feedback providers from declining a feedback request, has been fixed
  • Administrators will no longer be able to edit the start date of a scheduled feedback cycle's select period while the cycle is already in progress (administrators can still extend the cycle end date)
  • A bug that allowed some users to see scale and star rating responses (Feedback → Summary) despite visibility configurations, has been fixed
  • A bug that triggered a "Cannot read properties of null (reading 'declined')" error message to display (Feedback → Give → To-Do) if the provider submits the feedback before the draft is saved, has been fixed 
  • A bug that caused a potential feedback provider's own name to display in the pop-up modal when they decline a manager feedback request, has been fixed
  • A bug that impacted the alignment of radio buttons in the scheduled feedback template has been fixed
• Goals: 
  • A bug that caused continuous loading when users filtered goals by Owner has been fixed
  • A bug that triggered a "There was a problem with your request" error message for some users when they attempted to reassign their milestone has been fixed
  • A bug that triggered a "There was a problem with your request" error message for some users when they attempted to update their goal or milestone's target metric has been fixed

Preview Environment: Coming In 2 Weeks

New

• App Platform:
  • Search results from the banner search bar (top-right corner of the application) will now include user email addresses
• Engage:
  • If topical text analysis is enabled custom questions with open text will now display in the word cloud (Survey → Report → Categories)
• Feedback: 
  • When a user declines a feedback request, they will now be able to include a reason and trigger an automated email to the requester

Updates

• Accessibility:
  • Various improvements related to buttons & spacing
• Analytics: 
  • HR Insights
    • Users will now be able to filter all 5 metrics based on the "groups" configured in the application
• Engage: 
  • Performance optimizations have been made to Engage Insights (as it relates to speed and query efficiency)
• Feedback: 
  • HR Admins will now be able to approve or deny feedback edit requests made by users in their scope (Admin → Program Management → Feedback Settings → Requests to edit)
• Integrations: 
  • An automated email will now be sent to the applicable point of contact if there is an error with an organization's UKG Pro integration

Bug Fixes

• Analytics:
  
  • Manager Insights
    • A bug that causes a misalignment between the user icon and details will be fixed
  • Execution Insights
    • A bug that causes the user interface to break for some users when they click "Company Average" in the Team Owned view will be fixed
    • A bug that causes the user interface to break for some users when they click on an empty heatmap will be fixed
  • A bug that prevents deactivated users from being included in the All Goals Report will be fixed
• Conversations:
  • A bug that triggers a "Conversation Complete" message even though the "Confirm Meeting" button is inactive will be fixed
  • A bug that causes the "Confirm Meeting" button to display for every conversation whether or not the option is enabled in the associated template will be fixed
  • A bug that triggers a "Confirm Meeting" button instead of a "View Conversations" button (if the conversation template is configured so that skip level managers can view the associated conversations) will be fixed
  • A bug that causes the additional contributors icon to display in the Conversations list view even when additional contributors are disabled in the associated template will be fixed
  • A bug that prevents some Super Admins from selecting cycle dates via the calendar icon will be fixed
  • A bug that allows some Super Admins to view their manager's conversations from their Previous Conversations list (when they should only be able to view those conversations from the Admin module) will be fixed
• Engage:
  • A bug that triggers an "Unable to save survey" error when an administrator attempts to add participants to a survey will be fixed
  • A bug that causes translations from a previous survey to display in the survey invite of a new survey will be fixed
  • A bug that causes a continuous page refresh when for some administrators when they attempt to update survey introduction text (Settings → App Settings → Surveys) will be fixed
  • A bug that prevents users from creating action plans will be fixed
• Feedback:
  • A bug that prevents notes from displaying in anytime feedback if the feedback is submitted before it can be saved as a draft will be fixed
  • A bug that causes feedback to be visible immediately (when the associated template is configured so that feedback is only visible after the cycle ends) will be fixed
  • A bug that causes a provider's initial feedback to disappear if they submit an edit request and don't make any changes will be fixed 

* All release updates are subject to change.