Overview
Non-receipt or rejection of Betterworks notifications can be caused by:
- Filters at the user level of your organization's email client
- Filters at the organization level of your organization's email client
- Applications that run alongside your organization's email client (i.e. spam blocker, anti-virus, and/or anti-malware)
To ensure that notifications are received, your organization's IT Team should safelist the email addresses, IP addresses, and application domains in the following sections.
Safelist
Email addresses:
- noreply@visier.com
- notifications@betterworks.com
- report.notifications@betterworks.com
- text.notifications@betterworks.com
- engage-notifications@betterworks-mail.com
- engage-connections@betterworks-mail.com
IP addresses:
- 198.2.179.116
- 149.72.208.134
Application domains: