What does it do?
This feature allows managers to view the conversations of those managers who report to them - this can help give leaders in an organization a better idea of what types of conversations are happening on the teams they manage, where they can better support the managers who report to them, and how they can best steer their organizations toward better performance.
How does it work?
Skip-level visibility can be enabled by a BetterWorks Admin on a per-template basis to ensure that those conversations that need to remain private between a manager and their direct report can remain so.
A user who has direct reports who manage other members of the team will automatically have a 'Skip level conversations' tab in their Conversations view which will allow them to view the conversations of those managers in their reporting hierarchy. This tab has a search field in the top-left corner which allows a user to select the manager for whom they wish to view conversations:
Please direct any questions or feedback to firstname.lastname@example.org