Understanding BetterWorks Admin abilities

Administrators are users with additional rights and permissions that affect your organization’s BetterWorks instance. They can do things that regular users cannot, like add new users, modify user information, adjust goal information, and more.

There are three classifications of administrators: Super Admin, Admin, and HR Admin. Each will have their own set of permissions and may overlap in some areas. Please use the table below to understand the differences in each user type.

Note: the term "(scope applied)" in the table means the HR Admin can only see information from departments or areas they are permitted to access.


* Permissions will be enforced on the All Goals and Goal Status reports. If an Admin does not have access to see some goals, those goals will not appear in those reports. Statistics inside all other Admin reports will be accurate, because they include all goal data.

** To interact with private goals, Admins must be added to those goals as a participant or editor. By default, their viewing and editing rights on private goals are identical to regular users’ rights.

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